Professional experience

At Cadillac Fairview (CF), my role was to manage operations within the TD Centre in Downtown Toronto, overseeing and evaluating vendor contracts, as well as running daily meetings updating staff on building incidents, maintenance, and sustainability initiatives. Here, I conducted KPI analyses on 8 different office complexes within CF's Toronto Office Portfolio, evaluating performance metrics, ensuring a minimum of 95% operational efficiency in service requests & preventative maintenance.

Additionally, I successfully led a mold abatement project for heat exchanger piping insulation replacement, overseeing all stages from initiation to final inspection. I collaborated closely with contractors, environmental, and mechanical consultants, through a bidding and tendering process, ensuring high standards of work completion and rigorous inspections.

As part of CF’s Green at Work (GAW) initiative, I led the reduction of building emissions by 3% year-over-year. This involved a comprehensive analysis of various utility consumptions including water, steam, natural gas, chilled water/cooling, and electricity. This also helped the operations team identify potential issues, such as leaking appliances or steam valves, which would be visible through the analysis. Overall, this led to significant reductions in energy consumption and contributed to the broader corporate goal of reducing environmental impact.